Onsite Technical Assistance Fees
| No Call out fee | $0 |
| Per hour (first hour charged in full) | $99 |
| Per half an hour | $50 |
| Per 15 minutes | $25 |
Remote & Phone Support
| Remote support and troubleshooting phone calls will be charged every 15 minutes. | |
| Connection fee (Includes 30 minutes) | $60 |
| Per 15 minutes | $20 |
| Per half an hour | $40 |
Other Fees
| Windows Operating System Installation (includes activation key) | $220 |
| Hard Drive clone & backup onsite | $200 |
| Hard drive clone & backup offsite | $160 |
| Virus/Spyware removal | $140 |
Terms & Conditions
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